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Dependable Storm Damage Roof Repairs in Newcastle

If your roof has been damaged during a storm, then Town and Country Roof Restoration can provide storm damage repairs at an affordable rate.
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Whether you need general roofing repairs or want a quote for a full re-roofing job, we can provide whatever you need. The good news about roof repairs and replacements is that they don't have to be expensive or difficult.

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Our Storm Damage Services Include

  • Replacing broken roof tiles
  • Re-pointing roofs
  • Roof plumbing services
  • Replacing gutters, downpipes, valleys and flashings
  • General maintenance
  • Emergency work

Working with domestic, commercial and industrial customers throughout Newcastle and the surrounding areas, we can also handle insurance storm damage claims.

Our Roofing Services

Emergency Roof Repairs After a Storm

When a storm has just torn through, the first priority is stopping more water getting in and making the roof safe. We offer emergency services for the entire Newcastle area, including Maitland, Lake Macquarie, the Hunter Valley and Port Stephens.

Making Your Roof Safe

Emergency work is about stabilising the roof so the damage does not spread. Depending on what the storm has done, that can include:

  • Securing loose or dislodged tiles and ridge caps
  • Replacing broken tiles where water is pouring in
  • Securing lifted sheets and flashings on metal roofs where possible
  • Clearing debris from valleys and gutters so water can drain. Where large branches or trees are involved, we'll talk you through the options
  • Checking for damage that could make the roof unsafe to walk on

Tarping and Temporary Protection

If a section of the roof cannot be repaired straight away, temporary protection such as a properly secured tarp can help keep rain out until a permanent fix is possible, where it is safe and practical to do so. A tarp that is badly fitted can blow loose or channel water into the roof, so it needs to be secured carefully and checked if more wild weather is on the way.

From Temporary Fix to Permanent Repair

A temporary fix is only the first step. Once the weather settles, we come back to inspect the roof properly, work out the full extent of the damage and give you a free quote for permanent repairs. That might be replacing broken tiles, re-pointing ridge caps, replacing valleys and flashings or, in severe cases, re-roofing part or all of the roof. See our re-roofing page.

For more detail, read our blog on emergency roof repairs after a storm: what you need to know.

Storm Damaged Roof? Call the Local Team

From the first emergency fix to a full repair or re-roof, Town and Country Roof Restoration can help you get your home back to normal. We are a third-generation family business with over 40 years experience and we are fully insured. Call 0409 030 161 or 02 4945 1828, email townandcountryroofrestoration@iinet.net.au or request a free quote online.

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What to Do Straight After a Storm

Your safety comes first. Before you call a roofer:

  • Stay off the roof. Wet, damaged roofs are dangerous, especially in the dark or in strong wind.
  • Watch for electrical hazards. If water is coming through near lights or power points, turn off the power to that area and call an electrician.
  • Keep clear of fallen powerlines and report them to the network provider straight away.
  • Contain the water. Use buckets and towels and move furniture and valuables away from leaks.
  • Take photos. Photograph the damage inside and outside from ground level. This helps with insurance.
  • Call us on 0409 030 161 to arrange help.

Our guide on how to handle roof damage from storms quickly and safely has more tips.

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Roof restorations

Expert Advice

We can advise you on whether a roof replacement or repairs are the best long-term solution in terms of both costs and performance.

With over 40 years experience, we've dealt with all types of storm-damaged properties and can tackle mild, modest and severely damaged roofs for your peace of mind. Whether it's replacing broken tiles or restoring roof plumbing systems, we are the experts that you need to call.

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Our Storm Damage Repair Process

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Our team will visit your property to inspect the roof, measure it and look at the frame to check for twisting and separation of timbers. We'll also look for termites while we're doing this.
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Delivering all the necessary materials to the site, we will then install a safety rail in accordance with OH&S regulations and will only ever remove one section of the roof at a time. This will ensure no further interference from bad weather in your home.
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Once the old roof has been removed, we’ll dispose of it for you, recycling what we can.
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The new valleys will then be installed, and heavy-duty sarking and new battens will be laid, with all materials were chosen to suit your specific roof.
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Once the battens have been levelled and nailed securely, the roof will be installed, and tiles replaced and fitted, followed by the ridging.
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Once the job is complete, we’ll be sure to clean up afterwards and conduct a final inspection before we leave.

Storm Damage Insurance Claims

Dealing with an insurer after a storm can feel like a second storm of its own. We can handle insurance storm damage claims and help make the process as smooth as possible. We'll talk you through how we can help with your claim.

A few steps that usually help:

  • Contact your insurer early and ask what they need from you.
  • Photograph everything before any clean-up, including inside the home.
  • Keep records of any emergency or temporary repairs, including invoices.
  • Hold on to damaged materials until your insurer says they are not needed, where it is safe to do so.
  • Get a professional roof inspection so hidden damage is documented, not just the obvious problems.

Every policy is different, so always check the details with your insurer. Our blogs on navigating storm damage and insurance claims for Newcastle roofs and maximising your insurance payout after storm roof damage go into more detail.

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Storm Season in Newcastle and the Hunter Valley

Newcastle and the Hunter are no strangers to wild weather. Spring and summer bring thunderstorms with strong winds, heavy rain and sometimes hail. Along the coast, east coast lows can hit with damaging winds and prolonged heavy rain. Inland around Maitland and the Hunter Valley, hot afternoons often end in sudden storms.

Each type of weather damages roofs differently:

  • Wind lifts tiles, ridge caps, metal sheets and flashings.
  • Hail cracks tiles and can dent metal roofing.
  • Heavy rain overwhelms blocked gutters and valleys and finds any weak point in the roof.
  • Falling branches puncture tiles and sheets and bend gutters.

Older homes with worn bedding, brittle tiles or rusted valleys tend to suffer most. Getting your roof checked before storm season is one of the best ways to reduce the risk. Read protecting your Newcastle roof before storm season hits.

Hidden Storm Damage to Look Out For

Not all storm damage is obvious. Cracked tiles, shifted ridge caps and lifted flashings can go unnoticed until the next heavy downpour. Watch for new ceiling stains, musty smells, damp insulation, tiles out of line when viewed from the ground and gutters that suddenly overflow. Our article on the hidden signs of storm damage most homeowners miss covers more. Our roof leak detection service can find the source of any new leaks.

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Frequently Asked Questions

What should I do if my roof is leaking during a storm?
Do you provide emergency roof repairs?
Can you help with my insurance claim?
Should I repair or replace my storm-damaged roof?
Can storm damage cause leaks later on?
Do you repair storm damage in Maitland and the Hunter Valley?
Excellent Customer Service

I recently had my roof restored by Brad and his team and I cannot rate them high enought. From start to finish the guys were professional and we'll mannered. They did an amazing job and we're always courteous, on time and very conscientious about there work and respectful of my property. The price was by far the best I had received and now my roof looks like new again. Excellent customer service and I am very grateful.

Thanks again...

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Shane B.
Highly Recommend

Brad and his team were great. Very professional and reliable and delivered an amazing restoration of my roof. They turned up when they said they would, stayed in constant communication and cleaned up every day. Their price was very reasonable. I trust and highly recommend their company.

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Anthony C.
Competitive Offer

Very easy quote prices and a competitive offer.

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Geoff B.
Friendly and Helpful

I was very pleased with the service of this company. All staff were friendly and helpful. Thank you all.

StarStarStarStarStar
John Gillespie
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Contact Town & Country Roof Restorations

No job and no roof is too big for our team of roofing contractors. We have the experience, skills and equipment to make your roof look and function the way you’d like it to.

Whether you want to paint your roof or remove asbestos, we can help!

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